PawLuxe was born in 2016 when veterinary nurse Emma Sinclair and certified animal behaviourist Marcus Lee united their expertise to redefine pet care. From a single grooming salon on Lambton Quay, we’ve expanded to three city‑centre boutique spas, a resort‑style daycare in Kilbirnie, and two state‑of‑the‑art mobile units. Our team comprises veterinary technicians, enrichment specialists, and first‑aid‑trained caregivers who undergo quarterly welfare audits and continuous professional development. We collaborate with Wellington SPCA, local rescue groups, and canine‑behaviour researchers to implement evidence‑based, force‑free methods that prioritize emotional wellbeing alongside physical health. At PawLuxe, we champion individualized care plans—ensuring each whisker‑twitch and tail‑chase is tailored to your companion’s unique personality and needs.